Getting started as a parent

Parents · 3 min read

The KiddoSG app is launching soon. This guide shows how it will work.

Photo: for illustration.

KiddoSG helps you find a tutor for your child in an MOE school, from Primary 1 to JC. You can also share a tutor with other parents to save on fees. You can look around first without an account: tutors, centres, classes, reviews and guides are all open. When you want to chat or book, setting up takes about three minutes.

1. Sign up

1. Open the app and tap I'm a parent.
2. Enter your mobile number and the 6-digit code we send by SMS.
3. Your +65 number gives you the Phone verified badge, which you need to host a shared group. The code fills itself in, and there's no password. Adding an email is optional; it gives you a second way to log in. KiddoSG doesn't use Singpass.
4. Create a username (for example SengkangMum88) and pick your town. Other members see your username and town, never your real name or address.
5. That's it: you stay signed in on your phone until you tap Log out.

Do you also teach? You can add a teaching profile to the same account later, in Settings. It has its own username, chats and money, and other members never see that the two are linked.

We never ask for your child's NRIC.

2. Add your child

1. Tap Add child.
2. Enter a nickname (only you and the tutors you accept will see it).
3. Choose the level (e.g. P5, Sec 3, JC1). For secondary, also pick the subject level (G1, G2 or G3) for each subject.
4. Choose the subjects your child needs help with.

You can add more children later. Each child has their own requests and lessons.

3. Find a tutor: two ways

• Search: browse tutor profiles and filter by subject, level, area (MRT or town), budget and tutor type.
• Post a request: describe what you need, and suitable tutors apply to you. See How to post a tuition request.

4. Check the seats, request, then pay

1. Chat with tutors and centres in the app if you have questions. Your phone number stays hidden until you accept a tutor.
2. Tap Check available slots. Each class shows what's left, for example "6 of 8 booked · 2 available". Pick a slot (a trial lesson is a good start) and send a request.
3. The tutor or centre confirms within the days they set (usually 1 to 3). Your seat is held while you wait.
4. Then you pay per lesson. You see the lesson fee, the payment charge and the total before you pay (PayNow or card). You never pay for a seat that doesn't exist.

Lessons can go straight into your phone's calendar, or into Google, Apple or Outlook Calendar. Turn this on in Settings → Calendar connections.

What's free?

Everything is free for every parent: searching, requests and every applicant, chat, joining and hosting shared groups, progress summaries and all safety features. See Free for every parent.