Staying safe: the first-lesson checklist
The KiddoSG app is launching soon. This guide shows how it will work.
Photo: for illustration.
Most tuition goes well. A few simple habits make it safer for everyone, children and tutors alike.
Before the first lesson
- [ ] Keep chats in the app. Be careful if anyone asks to move to WhatsApp or Telegram before you've met, or asks for payment outside the app's records.
- [ ] Check the badges and read what each one means (see How to choose the right tutor).
- [ ] Share only what's needed. Your exact address is shared only after you accept a tutor.
- [ ] Agree in writing (in the app chat) on the rate, lesson length, and cancellation and make-up rules.
During the first lesson
- [ ] An adult should be at home for home tuition with a primary school child.
- [ ] Hold lessons in a common area (dining table or study corner), with the door open.
- [ ] For online lessons, use the family computer in a shared space.
After the lesson
- [ ] Ask your child how it went, and listen.
- [ ] Leave an honest review. It helps other parents.
If something feels wrong
Tap Report on the profile or chat. Our team reviews reports quickly and can suspend accounts. If anyone is in danger, call 999 (Police), or 995 for an ambulance. For child abuse or violence concerns, call the National Anti-Violence and Sexual Harassment Helpline at 1800-777-0000 (24 hours; number to verify with MSF before launch).
For teens using their own account (13–17)
Tutors message the parent by default. Chats between a tutor and a student under 18 are visible to the linked parent.